Staff continues to be tested on a weekly basis, with negative results.
What you should know:
Please join us on the weekly conference call for updates about the facility’s status and Q&A.
Conference call phone #: (602) 580-9345
Access code: 1730801
Please mute yourself until Q&A.
Calls take place every Tuesday @ 11:00 am
For urgent matters/concerns:
Emyers@highbridgemcc.com or (973) 800-8053
Means of communication are in place and we will work with any family member while this restriction is still in effect. Please feel free to contact the facility if you want to communicate with your family member via Facetime/Duo/Zoom video call. We will work with you as much as posssible to ease this situation.
To schedule a video chat and/or INSIDE visitation please contact email@example.com or call us at 973-746-4616.
To schedule permitted indoor visits please email us by clicking here – you will receive a confirmation with date and time.
Those permitted to enter the facility will be screened as per state and federal guidelines.
QUESTIONS AND ANSWERS
Q: ARE THE PATIENTS UPDATED ABOUT WHAT IS GOING ON?
A: Yes, we have a resident council, and we are providing daily updates during activities and during 1:1 sessions.
Q: CAN A FAMILY MEMBER VISIT?
A: Yes, by appointment only.
Q: DO YOU HAVE A TIME FRAME FOR THIS VIRUS/RESTRICTIONS?
A: No, at this point we don’t have a time frame this is a new worldwide crisis that is likely to continue for a period of time.
Q: ARE YOU TESTING FOR COVID-19?
A: Yes, in accordance with NJDOH and CMS guidelines.
Q: HOW ARE YOU DEALING WITH EMPLOYEES AND ESSENTIAL VENDORS?
A: Everyone entering the facility is undergoing a temperature check as they enter as well as answering a set of questions recommended by the CDC and CMS.
Weekly staff testing continues and if there are positive cases, they will be sent home to quarantine as per CDC guidelines.
Thank you so much for your understanding and cooperation.
If you have any questions or concerns, please contact us by clicking here.